Privacy Policy

FlowOS processes data to provide Teeem AI, manage enterprise accounts, support SSO/OIDC, enforce role-based access control, manage usage, maintain security audits, provide support, and improve the service.

Teeem AI supports company information consolidation, business insight discovery, and approved follow-through for reports, approvals, customer lookup, invoices, knowledge search, and data cleanup.

The exact data depends on administrator settings, user permissions, and enabled connectors.

• Account data: name, email, company, department, role, authentication data
• Usage data: conversations, requests, responses, tool execution logs, access logs, usage records
• Connected work data: approved connector data from Slack, ERP/Ecount, Google Workspace, Notion, Confluence, DB/API, Hometax, PopBill, NICE, UniPass, Cafe24, and SmartStore
• Security data: permission checks, audit logs, threat detection records, and incident response records
• Brochure download data: email address, collected to deliver the brochure and related onboarding information

FlowOS retains personal data for the period required by law or service contract, then deletes it when the purpose is fulfilled or the contract ends.

Conversation session data is retained only as needed for service delivery and auditability. Audit logs, billing records, and access logs may be retained according to applicable law.

After contract termination, data in backup and disaster-recovery systems may persist for up to 90 days under routine rotation cycles, with access restricted during that period.

Email addresses collected for brochure downloads are retained only until the brochure delivery and related onboarding purpose is fulfilled, and are deleted promptly upon withdrawal of consent or a deletion request.

FlowOS does not share personal data outside the stated purpose unless there is user consent or a legal basis.

FlowOS may use subprocessors for AI inference, cloud infrastructure, payment, customer support, and service operations, with data protection and security obligations reflected in contracts. The current list of subprocessors is available on request or through in-service notices.

FlowOS may transfer personal data abroad (for processing or storage) for AI model inference and cloud infrastructure operations.

FlowOS minimizes the data sent to external AI models and applies PII masking where applicable. Where an international transfer occurs, FlowOS discloses the recipient, destination country, transferred items, and the timing and method of transfer in advance, and obtains required consent, in accordance with applicable law.

Teeem AI is designed to detect and mask personal or sensitive information before AI processing. Original identifiers are handled only within authorized purpose and permission boundaries.

Data sent to external AI model providers is minimized and, where applicable, PII-masked. Dedicated instances or scoped deployment models can be reviewed for security-sensitive customers.

FlowOS does not provide personal data to external AI models for training purposes without the customer's prior written consent.

FlowOS may use cookies, similar technologies, and analytics tools to analyze usage and improve service quality.

Users can refuse or delete cookies through browser settings; some features may then be limited.

FlowOS uses encryption in transit, encryption at rest, RBAC, SSO/OIDC, IP allowlists, tenant isolation, audit logs, access controls, and security monitoring.

Tool execution is governed by user permissions, company policy, and connector settings. Action history is recorded for traceability.

Individuals may request access, correction, deletion, restriction, or withdrawal of consent. Enterprise administrators may help process requests for their organization.

Individuals may also have the right to request an explanation of, or to object to, decisions made solely by automated systems, as guaranteed under applicable law.

Privacy requests can be sent to official@flowos.work.

FlowOS has designated a data protection officer to oversee personal-data processing and handle inquiries and complaints.

• Data Protection Officer: Hee Chang Ahn (CEO)
• Contact: official@flowos.work

This policy may be updated as laws, service scope, or security architecture changes. Material updates will be announced through the website or service before they take effect.